How We handle personal information.

We collect personal information that people choose to give us through this website, including names, email addresses, phone numbers, company details, project information, and other information submitted through forms, tools, or direct contact.

We may also collect technical information such as browser, device, IP address, pages viewed, and referring source through website analytics, security logs, and spam-prevention systems.

We collect personal information so we can respond to enquiries, provide access to free tools, assess project fit, prepare proposals, improve the website and tools, and communicate with people who have asked to hear from us.

Where a form gives a more specific collection notice, that notice also forms part of this policy.

IPP3 concerns notification when personal information is collected directly from the person. IPP3A concerns notification when information is collected from another source. The applicable requirements and any exceptions depend on the circumstances.

Collection notices on this website explain the relevant use of information provided through forms. For information received from another source, the source, purpose, notification requirements and any applicable exception need separate consideration.

We may share personal information with trusted service providers that help us operate the business and website, such as website hosting, database, analytics, spam protection, scheduling, and email delivery providers.

We do not sell personal information. We may also disclose information where required by law, to enforce legal rights, or to respond to a valid legal request.

We take reasonable steps to protect personal information against loss, unauthorised access, use, modification, or disclosure. That includes access controls, reputable cloud providers, backups, and security practices appropriate to the sensitivity of the information held.

No website or online service is perfectly secure, but We aim to keep data collection limited and proportionate to the purpose.

We keep personal information for as long as it is reasonably needed for the purpose it was collected, for legitimate business records, and to meet legal or tax obligations.

If information is no longer needed, We may delete it or de-identify it.

You can ask for access to the personal information we hold about you, and you can ask us to correct it if it is wrong.

To make a privacy request, email rupert@lightningdevelopments.com.

Some of the service providers We use may store or process information outside New Zealand. Where that happens, We expect those providers to protect the information appropriately and We limit sharing to what is reasonably necessary to deliver the service.

This website may use cookies, analytics, and similar technologies to understand website usage, improve performance, and protect against abuse. These tools generally collect technical and behavioural information rather than sensitive personal details, but they may still be personal information under the Privacy Act depending on context.

If you have a privacy question, want to make an access or correction request, or believe your information has been mishandled, email rupert@lightningdevelopments.com.

If We cannot resolve a privacy concern, you may contact the Office of the Privacy Commissioner in New Zealand.